Refund and Returns Policy – Online Pharmacy USA

At Tegrity Pharma, your trusted Online Pharmacy USA, we are committed to ensuring your satisfaction with every purchase. Please read our Refund and Returns Policy carefully to understand your rights and our procedures regarding returns, exchanges, and refunds for pharmacy products.

1. Prescription Medications

Due to federal and state regulations, we cannot accept returns or offer refunds on prescription medications once they have been dispensed. This policy ensures the safety and integrity of all pharmaceutical products delivered through Online Pharmacy USA.

2. Non Prescription Pills

We accept returns and offer refunds or exchanges for non-prescription items (such as over the counter meds, supplements, and personal care products) under the following conditions:
  • The product is unopened, unused, and in its original packaging.
  • The return request is made within 14 days of delivery.
  • Proof of purchase (order confirmation or receipt) is provided.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or a full refund, including any applicable shipping costs. Please provide:
  • Your order number
  • Photos of the damaged or incorrect item
  • A description of the issue

4. Return Process

To initiate a return for eligible products:
  1. Contact our support team at info@tegritypharma.com with your order details and reason for return.
  2. Our team will review your request and provide instructions for returning the item, if applicable.
  3. Once the returned product is received and inspected, we will process your refund or exchange within 7 business days.
Note: Customers are responsible for return shipping costs unless the return is due to our error (damaged, defective, or incorrect product).

5. Refunds

  • Approved refunds will be issued to your original payment method.
  • Refund processing times may vary depending on your bank or payment provider.
  • Shipping fees are non-refundable unless the return is due to our error.

6. Exceptions

  • Opened, used, or partially consumed non prescription products cannot be returned for health and safety reasons.
  • Returns or refunds are not available for products marked as “final sale” or “non-returnable” at the time of purchase.

7. Contact Us

If you have any questions about our Refund and Returns Policy, please contact:Tegrity Pharma – Online Pharmacy USA https://tegritypharma.com Email: info@tegritypharma.com